Customer Service


Customer Service RepresentativeCustomer service

Do you need to get in touch with us to schedule a repair or maintenance appointment? Want to know our hours? Or would you like to learn more about the home warranty plans we can provide for you? There are a few different ways you can get in touch with us!

IMPORTANT NOTICE
If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 or your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

About us

Call us

Give us a call at 855-890-2163. We have customer service representatives available to take your call 24 hours a day, 7 days a week. 

For sales calls, our hours are:

Monday-Friday: 7 a.m. to 7 p.m.
Saturday: 7 a.m. to 5 p.m.

E-mail or text us

You can reach a customer service representative via text Monday through Friday 7:30 a.m. – 6:00 p.m. and Saturday 8 a.m. – 4:30 p.m.   Just text 630-557-8367 and type the word Hello to start the conversation.

For non-urgent inquiries, you can fill out our online contact form. A customer service representative will contact you within 2 business days.

Write Us

You could also send us a letter through physical mail. Our address is below:

P.O. Box 5370, Naperville, IL 60567